"Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Limited aims to become one of the best State Distribution Utilities in India by the year 2014 with continuous improvements in performance and service standards. We, as a State Distribution Utility, dedicate ourselves to plan, build up, operate and maintain the Distribution System to facilitate distribution of electricity to the consumers in a secure, reliable and economic manner. We aim to provide an efficient distribution service in a transparent and non-discriminatory manner by adopting the best practices and standards. We will always strive to fulfill customer needs by providing quality services on time, leading to customer satisfaction. This will be achieved by continuous team effort and improvement in our Quality Management System.
The Company aims to ensure fair employment practices, which recognize and uphold human resource as an important asset. The Company works within the legal framework to foster a good working environment conducive of meeting organizational objectives and helping people to excel in their respective roles. Our purpose is to ensure fairness, transparency, consistency and nurture the relationship between the Company and its customers. We hold ourselves responsible to the government and citizens of the state and aim to benefit both in their respective requirements with our timely and efficient services. We keep ourselves humane and professional to serve our goals best. We assure our provider and receiver that Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Limited would always work to the best of our ability in serving the customers and ensure excellence on our part in meeting the expectations held towards us."